Give this man a pay rise for good customer service.

 

If you’ve ever worked in a customer facing environment then you’ve probably had customers who you have dreaded turning up. Customers who are demanding or rude or have requirements in products or services that are hard to satisfy at a price that the customer is prepared to pay. I had one once back when I first started work when I was working for an electronics retailer with a customer who insisted that he had been cheated by the company because the Sony Walkman cassette player he’d bought from us didn’t record video. No amount of explaining to the customer that the tapes and recording methods in a cassette music player were different from those in a video cassette recorder, would convince him that the purchase was his, rather than our error. He left the shop moaning loudly to himself whilst I retreated to the staff room to ponder the fact that there are a lot of idiots out there.

Because I have had the experience of dealing with odd and sometimes disturbing customers in the past I feel I have to praise the London Underground worker who is handling a tricky and demanding customer very well indeed. He doesn’t lose his cool, listens to the customer and sorts out as best he can and within organisation safety rules, the customer’s issue.

I’d say give this man a pay rise. He done good.

Source: Twitter

4 Comments on "Give this man a pay rise for good customer service."

  1. That woman suffers from a corrosive mix of selfishness and self-importance; she plainly has no problem interacting with other people whatsoever, and weaponises her supposed “disability” to make demands on others.

    • Fahrenheit211 | January 30, 2023 at 9:30 am |

      I also picked up on how the video conveyed the woman as having a sense of self importance. It reminded me of a particularly obnoxious ex I once had who used to weaponise every medical condition or claimed trauma that she had in order to get her way with people. Towards the end of the relationship I used to walk out of shops when she went on her ‘Mega-Karen’ rants at shop assistants etc I was that embarrassed to be associated with her. She came unstuck when demanding special treatment when she tried her schtick on with a London Underground worker who just happened to be their union branch’s disability rep and they told her in no uncertain terms to fuck right off.

  2. Sheikh Anvakh | January 30, 2023 at 12:05 am |

    She doesn’t have “autism” the latest must have “disability”. She’s a self-obsessed inadequate and narcissist who thinks the world revolves around her and to he with what other people want or need. The guy deserves a medal. The worst part is that he can’t tell her to leave however correct he is, for fear of losing his job for “discrimination. Clownworld…

    • Fahrenheit211 | January 30, 2023 at 9:23 am |

      This guy does indeed deserve a medal for putting up with stuff like this. What bothers me about this is that I’ve known quite a few people who are ‘on the spectrum’ and most of them can function relatively normally even though some will need a little help to do so. Surely someone with such severe autistic tendencies would not be traveling on their own and would have had a friend or a helper with her? That’s how its been for some of those who are severely affected by this condition manage.

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